Jr Endpoint Support Engineer

Overview

We're Hiring: Jr Endpoint Support Engineer!

We are currently on the lookout for a Jr Endpoint Support Engineer to join our team at Cloudstaff, the #1 workplace everywhere!

Role : Jr Endpoint Support Engineer

Work Arrangement : Work from Office

Location : Philippines - Angeles / Mabalacat (Pampanga)

Schedule : Any shift

Responsibilities

• Provide timely solutions to clients by identifying and diagnosing technical problems, guiding them through corrective actions.
• Maintain and enhance client references by documenting troubleshooting steps and writing user-friendly guides.
• Assist in the development of client training programs by identifying learning gaps and recommending instructional language.
• Operate the TOW vehicle and provide support to staff when offsite assistance is required.
• Identify and recommend changes to improve system performanc...