Job Description
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As an support engineer, you are responsible for
engineering support to the engineering team and/or customers of
these simulation packages. You understand and communicate the
(technical) market needs and requests (acting as an interface
between the customer and Product Manager/ Engineers / Software
Developers/ Sales Manager.
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You will
identify, analyze, and document all defects (software bugs) and
operational characteristics that are inconsistent with desired
functionality and specifications.
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You will
evaluate & respond to product and application defects reported
by customers....
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