Journeyman Computer Support Specialist - IT Help Desk

PLEASE NOTE: It is a 100% Onsite Position in Washington, DC Schedule: MondayFriday, 8:30 AM to 5:00 PM (Approx. 40 hours/week) Must be a U.S. citizen, lawful permanent resident, or H1B visa holder meeting all work eligibility criteria. Must successfully pass a favorable FBI criminal background check and be fingerprinted at the U.S. Capitol Police headquarters prior to starting work. Required to maintain strict confidentiality of all client information. JOB DESCRIPTION: The Client is a small, nonpartisan Legislative Branch agency that provides independent and objective economic and budgetary analysis to the Congress. We are seeking two Journeyman Computer Support Specialists to join the Clients IT Unit. In this role, you will deliver advanced front-line technical support to approximately 275 professional staff members. While the daily workload averages a manageable 7-9 service tickets per day, the issues range from moderate complexity to scenarios requiring advanced troubleshooting and ...