Job Description

Department Operations Location Montreal

At Stingray, creativity, collaboration, and innovative technology are the pillars of our DNA. Keen on joining a team of tech-savvy music lovers in a stimulating and fun work environment?


Our Customer Support team is seeking a dynamic and detail-oriented Service Dispatch Coordinator to assist with the timely and efficient resolution of technical issues requiring technician visits for Stingray Business clients. If you possess strong organizational skills, problem-solving abilities, and the capacity to work autonomously, we want to meet you!

Your day-to-day

  • Coordinate the dispatch of technicians (subcontractors) and order equipment when applicable to ensure timely service case resolution

  • Keep customers updated throughout the case management process via telephone and email

  • Maintain and strengthen relationships with subcontractors

  • Prepare quotes for ou...
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