Job Description

Jio is looking for an experienced Jio Center Manager (JCM) to lead overall business performance, operations, and customer experience for a high-impact Jio Center. This role drives sales, ensures seamless operations, strengthens partner productivity, and leads multi-functional teams to deliver superior customer outcomes.


What You’ll Do

  • Deliver overall sales, revenue & customer acquisition targets for the Jio Center
  • Oversee smooth daily operations, administration & service delivery
  • Optimize productivity, resources, and cost efficiency of the center
  • Ensure compliance with statutory, regulatory & commercial guidelines
  • Manage permissions/approvals required for local projects & deployments
  • Build strong relationships with channel partners to enhance throughput
  • Drive customer retention, manage escalations & improve NPS
  • Lead, coach & motivate cr...

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