Job Description

Title: Java Support

Location: Chennai

Exp: 3+ years



Job Description:


Roles and Responsibilities:

— Work with the Application Development & Maintenance team to resolve issues as and when required.

— Build automated scripts and demonstrate strong scripting skills for both trivial and non-trivial tasks.

— Diagnose and resolve application related issues logged with the helpdesk.

— Log all application related issues from end users into the Issue tracking software. Categorize and provide a 1st level diagnosis for reported issues in the software.

— Provide status update on all logged issues as & when required.

— Ensure compliance with SLAs for application related issues logged with the helpdesk.

Competency Required:

— Minimum 3 years of overall ...

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