Job Description

Role Overview:

We are seeking an experienced Microsoft Dynamics 365 Customer Relationship Management (CRM) Specialist with strong expertise in the Marketing Module. The ideal candidate will be responsible for designing, configuring, and implementing CRM solutions that enhance customer engagement and drive marketing automation strategies. This role requires a deep understanding of Dynamics 365 functionalities, marketing workflows, and integration with other business systems.

Key Responsibilities:

  • Configure and customize Microsoft Dynamics 365 CRM to meet business requirements, with a focus on the Marketing Module.
  • Develop and manage marketing campaigns, lead scoring models, and customer journeys within Dynamics 365.
  • Collaborate with cross-functional teams to ensure seamless integration between CRM and other enterprise applications.
  • Provide technical expertise and guidance on best practices for CRM and marketing automa...

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