Java Application Support French Speaker

Unleash Expertise in Java Support & Elevate Customer Satisfaction

Lisbon & Porto-based opportunity with hybrid work model

As a Senior Java Support Specialist , you will be working for a leading company in the banking and fintech sector, focused on enhancing B2B credit application processes. Your technical expertise and proactive problem-solving will drive incident resolution and support seamless financial operations, fostering innovation in the industry.

Your main responsibilities:

• Analyze, troubleshoot, and resolve incidents related to B2B credit applications in a timely manner.
• Diagnose system malfunctions and propose effective corrective solutions to minimize downtime.
• Monitor support tickets to ensure all issues are resolved within established SLA parameters.
• Collaborate closely with technical teams and business stakeholders to resolve complex issues efficiently.
• Document incidents,...