Java Application Support Developer

**Java Application Support Developer**
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Location: Mexico
Type: Full-time
Department: Technology
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**Summary**
**Responsibilities**
- Support role diagnosing and fixing coding issues within defined SLAs
- Extract diagnosis information from UNIX logs - must be comfortable with UNIX navigation and shell scripting
- Execute on support issues while also building out the function and automating resolution of repeat issues
- Work closely with the engineering team to drive resolution of client issues
- Influence and suggest improvements on the roadmap to enhance client experience, focusing on portfolio analytics
- Create documentation, runbooks and code snippets to share with clients and internal engineering teams
**Eligibility Requirements**
- Overall minimum 8 years’ technology experience
- Working knowledge of portfolio analytics and reporting (minimum 3 years)
- 5+ ye...