Job Description
Support Services Group is looking for Collections agents to join our team in our Kingston, Jamaica office. This candidate will aim to make a positive impact with our customers, build lasting relationships and deliver a tech-enabled financing experience that is simple, fast, and effective.
Essential Job Duties and Responsibilities:
+ Increase the collection of outstanding payments
+ Maintain daily, weekly and monthly collection and metric goals
+ Outbound/Inbound calls with customers to resolve debts owed
+ All communications must be handled in compliance with our collections policies and procedures
Preferred Skills, Knowledge, and Abilities
+ 1-2 years of direct experience in collections; knowledge in sales, negotiation, and persuasion tools
+ Excellent verbal and written communication skills
+ Prior telemarketing experience with financial products preferred
+ Proficiency with Microsoft Office application...
Essential Job Duties and Responsibilities:
+ Increase the collection of outstanding payments
+ Maintain daily, weekly and monthly collection and metric goals
+ Outbound/Inbound calls with customers to resolve debts owed
+ All communications must be handled in compliance with our collections policies and procedures
Preferred Skills, Knowledge, and Abilities
+ 1-2 years of direct experience in collections; knowledge in sales, negotiation, and persuasion tools
+ Excellent verbal and written communication skills
+ Prior telemarketing experience with financial products preferred
+ Proficiency with Microsoft Office application...
Ready to Apply?
Take the next step in your AI career. Submit your application to Support Services Group today.
Submit Application