Job Description
IVR Developer
Toronto, ON - 2 days a week Onsite 12 Months contract 4+ years of experience in DTMF IVR application development in CVP (Contact Center). Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat. Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS ,Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop),Cyara
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Toronto, ON - 2 days a week Onsite 12 Months contract 4+ years of experience in DTMF IVR application development in CVP (Contact Center). Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat. Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS ,Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop),Cyara
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