IVR Developer

Job Description<br /> <br /> Skill: CISCO CVP IVR ,UCCE, CallStudio, ICM Scripting, Webservice (SOAP/REST) , Java Custom Elements, Grammars for Speech <br /> Ask - Working experience on CISCO UCCE IVR Development<br /> <br /> Sr. IVR Developer will develop and support DTMF and Voice BOTs to meet the overall goal of the business and program. This role is part of a large transformational program team that will enable many lines of business in the enterprise. It is central for enabling meaningful and personalized customer experience in the assisted service channels (IVR) and will lead the organization in adopting increasingly advanced capabilities.<br /> This role covers both Development and Support.<br /> Build / Develop / Support DTMF and Conversational IVRs (Integrated Voice Response) BOTs and perform unit / component test aligned to business needs and in accordance with technology architecture standards<br /> Identify and addre...