Job Description

ITSM ServiceNow Developer

? Liverpool (Hybrid Working)? Permanent

About the Role

An exciting opportunity has arisen for an experienced ServiceNow ITSM Developer to take ownership of a critical enterprise platform. You'll be responsible for ensuring the stability, scalability, and ongoing optimisation of ServiceNow, with a strong focus on out-of-the-box (OOTB) configuration over customisation . This role is ideal for someone who enjoys combining technical delivery, governance, and stakeholder collaboration while driving best practice across the platform.

Key Responsibilities

Platform Ownership

  • Maintain the health, performance, and scalability of the ServiceNow platform
  • Manage upgrades, testing cycles, and remediation of issues
  • Oversee integrations, MID servers, and platform lifecycle activities

Development & Configuration

  • Deliver solu...

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