Job Description
Date Posted:
Country:
Brazil
Location:
LOC6030: Rua Elisha Otis, 841, São Paulo, SÃO BERNARDO DO CAMPO, Brazil
ITSM Service Catalog Owner
Role Overview:
As the Service Catalog Owner, you are responsible for the design, efficiency, and effectiveness of the service catalog solutions based on our unique requirements. You will create, maintain, and distribute information about the services available to users and how these can be accessed. Our end goal is to minimize the barriers that users face in accessing services that they’re entitled to while also ensuring that we don’t use up excessive IT resources to administer this.
On a typical day you will:
- Collaborate with Service Owners to gather and update information about their respective services, ensuring a consistent and reliable source of truth for all IT services offered.- Gather and document detailed user requirements for new and modified catalog items, add/update ideas, and/or stories in ServiceNow, a...
Country:
Brazil
Location:
LOC6030: Rua Elisha Otis, 841, São Paulo, SÃO BERNARDO DO CAMPO, Brazil
ITSM Service Catalog Owner
Role Overview:
As the Service Catalog Owner, you are responsible for the design, efficiency, and effectiveness of the service catalog solutions based on our unique requirements. You will create, maintain, and distribute information about the services available to users and how these can be accessed. Our end goal is to minimize the barriers that users face in accessing services that they’re entitled to while also ensuring that we don’t use up excessive IT resources to administer this.
On a typical day you will:
- Collaborate with Service Owners to gather and update information about their respective services, ensuring a consistent and reliable source of truth for all IT services offered.- Gather and document detailed user requirements for new and modified catalog items, add/update ideas, and/or stories in ServiceNow, a...
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