Job Description
Minimum qualifications:
- Bachelor's degree in Information Technology or a related field, or equivalent practical experience.
- 10 years of IT Leadership experience, including experience managing enterprise-level transformations within organizations.
- 8 years of experience in ITSM leadership, including implementing and governing ITSM practices such as Incident, Problem, and Change Management.
- Experience with the ServiceNow platform, specifically IT Service Management (ITSM), IT Asset Management (ITAM), and Configuration Management Database (CMDB).
- Certifications in ITIL Managing Professional (MP) or ITIL Strategic Leader (SL), or equivalent.
- Experience in designing and governing multi-speed Change Enablement ecosystems that harmonize engineering requirements for fast change and release practices, with corporate operational stability.
- Experi...
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