ITIL - Services IT Dev. Program Sr. Assoc. II

Job Description

Req ID: 319269 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ITIL - Services IT Dev. Program Sr. Assoc. II to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

2+ years of experience in the IT industry with hands-on experience in any Infrastructure Monitoring Tools such as Zenoss, Nagios, BMC TrueSight, SolarWinds etc.

Server, Network, Storage and/or Application monitoring experience.

Experience with ticketing systems such as ServiceNow/JIRA.

Understanding of core ITSM modules like incident management, problem management, change management, User Stories, Request workflows etc.

Knowledge of event management.

Basic Python or Bash/Shell scripting experience to automate repetitive tasks.

Creation of SOP ...