Job Description

Overview

Location: REMOTE / Toronto, Ontario. This job allows you to work remotely.

The Iteration Manager supports structured delivery across multiple workstreams within a large contact centre transformation program, ensuring alignment between planning, execution, and stakeholder expectations.

Responsibilities

  • Plan and manage delivery iterations within an adaptive waterfall framework.
  • Coordinate dependencies across functional, technical, and QA teams.
  • Track milestones, risks, and delivery commitments across project phases.
  • Facilitate iteration planning, reviews, and readiness checkpoints.
  • Support design validation and integration activities across environments.
  • Provide clear reporting on progress, risks, and upcoming deliverables.

MUST HAVE SECURITY RELIABILITY CLEARANCE

Must Have Skills

  • 5+ years of experience in delivery management, iteration management, o...

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