Job Description
We are currently hiring Technical Customer Support Specialists to join an international team supporting a globally recognized technology brand. This role focuses on providing technical assistance and customer support, helping users resolve product, device, and account-related issues.
This is an excellent opportunity to develop your technical support skills while working in a collaborative and multicultural environment.
What You Will Do
- Support customers via phone in Italian and English
- Assist with technical issues, account access, and product-related inquiries
- Guide customers through troubleshooting steps and service requests
- Escalate complex technical cases when required
- Maintain accurate customer records and deliver a high-quality support experience
Requirements
- Italian communication skills required (C1 level or above)
- Good English communication skills required (B2 level or above)
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