Job Description
Today, working for a technology brands rimes with passion, energy and innovative spirit. Does this sound like you? Check this out and you might soon join the international customer service team of a big software producer in Athens!
Your responsibilities and impact as a Technical Software Support will be:
Customer Service & Technical Support: Handle inbound calls and emails related to general customer inquiries and basic technical troubleshooting.
Attempt to retain customers and engage in cross-selling and upselling of products and services.
Start with basic support tasks and later receive training for premium support (e.g., virus removal, PC optimization).
Support with subscription renewals, manual purchases, product installation/activation, and remote troubleshooting.
Skills, qualifications and interests you need to succeed in this role:
Language Skills: C1 or nat...
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