Job Description

Position Summary

Pay Information

  • Reservation Agent (Italian & English) – ₱23,000 monthly + 10% attendance bonus + monthly commission ranging from $2,000–$10,000 depending on KPI achievements.
  • Agents will be scheduled for 40 hours per week, including weekends and weekdays.
  • Attendance Bonus
  • Savings Fund
  • Life Insurance
  • Food Voucher
  • At Law Benefits

Career Progression Opportunities

  • Additional Client Reservation Agent – on average, new employees can progress within 3–6 months.
  • Elite Reservation Agent – on average, new employees can progress within 6–9 months.
  • Monthly development workshops to add new skills to existing knowledge.

Essential Functions

  • Handle inbound and outbound calls with reservation requests and perform all other Club Services functions.
  • Provide World Class Service on all calls by using ResortCom Call Quality mod...

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