Italian Speaking Marketplace Customer Representative -Remote in Greece

Patrique Mercier Recruitment FR is a reputable recruitment agency dedicated to connecting skilled professionals with exceptional job opportunities across Greece. We are excited to announce an opening for an Italian Speaking Marketplace Customer Representative to join our dynamic team. In this vital role, you will assist our Italian-speaking customers in navigating our marketplace, providing them with the support and information they need to make informed decisions.

Responsibilities

• Act as the main point of contact for Italian-speaking customers, offering assistance and support via phone, email, and chat.
• Help customers navigate the marketplace, answer questions about products, pricing, and order status.
• Resolve customer queries and complaints efficiently, ensuring high levels of customer satisfaction.
• Document customer interactions thoroughly in our CRM system for tracking and analysis.
• Collaborate with internal teams to im...