Job Description

Italian Customer Service Agent

We are looking for a passionate and customer-oriented Italian Customer Representative to join our growing team in the exciting field of electric mobility and EV charging solutions.

In this role, you will support our Italian-speaking customers by providing high-quality assistance related to electric vehicle charging, charging stations, and related services.

Key Responsibilities

  • Provide outstanding customer support to Italian-speaking clients via phone
  • Assist customers with inquiries related to electric vehicle charging, payments, charging stations, and respective applications
  • Escalate more complex cases when necessary
  • Guide users through the use of EV charging platforms and services
  • Ensure a high level of customer satisfaction by delivering accurate and timely solutions
  • Stay up to date with company products, services, and developments in the e-mobility sector

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