Italian Customer Representative

Job Title: Italian Customer Service Representative

Location: Lisbon, Portugal (Onsite)
Job Type: Full-time
Working Hours: Monday to Friday (including bank holidays), 08:00 AM – 05:00 PM (Portuguese Time)
Days Off: Saturday and Sunday
Salary: Competitive Salary Package

Job Overview:
We are looking for a dedicated Italian Customer Service Representative to join our onsite team in Lisbon, Portugal. In this role, you will provide exceptional support to our Italian-speaking customers. The working hours are from Monday to Friday, including bank holidays, from 08:00 AM to 05:00 PM (Portuguese time), with weekends (Saturday and Sunday) as your days off.

Key Responsibilities:

• Provide excellent customer support in Italian via phone, email, and live chat.
• Handle customer inquiries, resolve issues, and offer product information in a clear, professional, and timely manner.
• Ensure customer satisfaction by effectively addressing...