Italian Content Moderator in Portugal - Accommodation Provided

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding video content on a streaming platform

• Review sensitive content, sometimes involving graphic or disturbing subject matter

• Audit and update content

• Maintain broad knowledge of client products and/or services

• Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

REQUIREMENTS:

• Native/fluent in Italian both verbal and written. Fluent in English (minimum B2 level)

• 6 months of experience in relevant field is preferred

• Ability to cover weekly shift rotation including occasional nights and weekends

• Tolerance to sensitive content in videos

• Strong computer skills

• Customer service-orientation with effective, pleasant and professiona...