IT & Telecom Support Engineer / Technical Analyst

Salt Business, we bring the world of & Telecom X / Technical Salt Business, we bring the world of and IT technologies closer to companies, aiming to delight our customers with expertise, simplicity, and commitment. Within Salt Business customer service, we act as and personal partners for our clients – a valuable compared to the standard support services of a call you about IT & telecom X their impact on business you enjoy analyzing, troubleshooting, and solving complex issues while providing concrete solutions?Are you to work in direct contact with enterprise customers and to with different technical levels support (L1, L2, L3)?If so, you re welcome X our Business Division asIT & Telecom X / Technical AnalystYour responsibilitiesAs part of the Business Customer Care team, X :Provide Level 2 technical support for enterprise customers, working closely with Level 1 (customer service) and in with Level 3 (experts and external partners).Troubleshoot, analyze and resolve complex issues acro...