IT Technician

The company
Torn Banner Studios is a Toronto, Canada-based independent game development studio founded in 2010. We first made our mark with Chivalry: Medieval Warfare, a multi-million copy selling title that redefined melee combat in gaming. Since then, we've continued to grow and innovate, releasing Chivalry 2 and, most recently, No More Room in Hell 2, currently in Early Access. Today, our team of around 100 developers is dedicated to creating unique, challenging, and fun gaming experiences.

Responsibilities

• Primary technical support for all hardware, software, and inventory requests.
• Monitor and take ownership of support requests to ensure timely resolution.
• User account creation, modification, and removal across multiple applications such as Active Directory (including Azure), G-Suite, and M365.
• Provide hardware and software setups for new hires on-site, and guided support for remote users.
• Manage, track, and update in...