IT Technician

Overview

SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the existing infrastructure, privatization of a railway.

Context

SYSTRA Canada is looking for a computer technician to join our team. The technician will provide technical support to users by managing requests, installing and configuring equipment, keeping documentation and technological knowledge up to date, and participating in various IT projects.

Responsibilities

• Troubleshoot technical issues and provide support to users.
• Ensure the processing and resolution of requests using the ticketing system in place.
• Ensure the installation of har...