IT Technician Hypercare

Proven Level 2 support across large organisations with high end-user volumes. Strong technical capability in both Windows and macOS environments. Effective onsite and remote support with excellent troubleshooting skills.

IT Support Technician – Level 2 Location: Adelaide CBD (may be required to support nearby metro areas)
Contract: 3-6 months
Pay: $40 p/h + Super

We’re seeking an experienced Level 2 IT Support Technician to join a large, enterprise-scale environment based in the Adelaide CBD. This role is perfect for someone who thrives in high-volume support settings, is confident working both onsite and via remote ticketing systems, and is technically strong across Windows and macOS.

Key Responsibilities

• Provide Level 2 onsite desktop support across end-user devices, hardware, software, and peripherals.
• Resolve and escalat...