IT Technician

Mission Do you enjoy field work, user support, and solving technical problems? Then this position is for you. As an IT technician, you will play a key role in supporting daily IT operations, primarily at Level 2, as well as maintaining, developing, and ensuring the reliability of IT environments. You will work in a structured environment where cybersecurity and compliance best practices are becoming increasingly important.In this position, you will have the opportunity to:IT support:Provide technical support to users, with a focus on Level 2 incidents and requestsAnalyze, diagnose, and contribute to the resolution of technical issuesEscalate or collaborate with the appropriate resources when requiredProvide ad hoc support on Level 1 requests, according to operational prioritiesRigorously document incidents, solutions, and procedures in the tools in placeEquipment and environment management:Participate in the installation, configuration, and maintenance of IT equipmentContribute to the...