IT Technician (2Nd & 3Rd Line)

They’re seeking an IT Technician to play a key role in delivering and evolving their infrastructure across multiple sites, with a strong focus on networking and hands‑on technical ownership.

Key Responsibilities

• Act as a senior escalation point for complex infrastructure, server, and network issues
• Deliver infrastructure and network projects (site rollouts, migrations, upgrades)
• Configure and manage network equipment, including switches, firewalls, and wireless environments
• Administer Windows Server, Active Directory, and virtualised environments
• Support and maintain Microsoft 365 / Azure services
• Perform root cause analysis and implement permanent technical solutions
• Support multi-site infrastructure improvements and standardisation
• Assist the service desk team with all levels of incidents during high workload periods, providing hands‑on support where required

Experienc...