IT Technical Support

The IT Technical Support is responsible for providing technical assistance, troubleshooting, and support to ensure the smooth operation of the company’s computer systems, network, and other technology-related equipment. This role involves diagnosing hardware and software issues, installing and configuring systems, and ensuring optimal performance of IT resources.

Key Responsibilities

• Provide first-level support for hardware, software, and network-related issues.
• Install, configure, and maintain computer systems, printers, and other peripherals.
• Troubleshoot system errors and provide timely solutions to minimize downtime.
• Assist in setting up user accounts, passwords, and access rights.
• Monitor system performance and ensure IT security and data protection measures are implemented.
• Coordinate with vendors or IT service providers for repairs, upgrades, or technical services.
• Maintain an updated inven...