Job Description

Responsibilities

  • Provide technical assistance to users via phone, email, or chat.
  • Install, configure, and troubleshoot hardware and software issues.
  • Maintain and support IT infrastructure, including networks and servers.
  • Document technical procedures and user guides.
  • Assist with IT projects and training sessions as needed.

Educational Qualifications

Graduate or Undergraduate of Information Technology, Computer Science, or a related field.

Experience Level

Fresh graduates or students with relevant internships are encouraged to apply.

Responsibilities and Duties

Provide technical support, maintain systems, ensure security protocols, and assist with backups and recovery.

Working Conditions

Office environment with potential remote work; may require occasional overtime.

Qualities and Traits

Strong problem-solving skills, attention to detail, adaptabi...

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