Job Description

Overview

Responsible for providing technical support to staff, troubleshooting hardware and software issues, and maintaining the overall IT infrastructure. The ideal candidate will possess strong communication skills, a deep understanding of IT systems, and the ability to solve problems in a fast-paced environment.

Responsibilities

  • Provide technical support and assistance to employees regarding hardware, software, and networking issues.
  • Diagnose and troubleshoot hardware and software problems.
  • Assist with the installation, configuration, and maintenance of computer systems, servers, and peripherals.
  • Manage user accounts, permissions, and access rights within systems.
  • Support and troubleshoot networking issues, including Wi-Fi, LAN, VPN, and related devices.
  • Vendor management for all IT requirement: Software and Hardware
  • Ensure that all IT systems and equipment are up to date with the latest securi...

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