Job Description
Requirements
- A degree in Computer Science, IT, Software Engineering, or a related field.
- Preferably have related experience in technical support, integration or in a data centre industry.
- Preferably have strong technical knowledge of Windows, network products such as firewall, AP, router, and Layer 3 switch.
- Exceptional customer service skills with the ability to empathize with customers and efficiently resolve issues.
- Effective communication skills, both verbal and written are necessary, with the ability to convey technical information to non-technical users in multiple languages.
- Keen interest in continual learning and professional development.
- Result-oriented, customer-focused, self-motivated, proactive and problem-solving.
- Preferably able to speak in Mandarin, English and Bahasa Malaysia
- Applicant must be a Malaysian citizen.
- Must possess own car transport with valid driving license.
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