it technical support

Job description

• Ensure timely and accurate delivery of technology products and services.
• Manage multiple areas of technology and multiple departments.
• Preparation and management of operating and capital budgets.
• Manage internal/external application upgrades.
• Manage external vendor's relationships and services.
• Complete all assigned tasks within given time frame, task includes on-site and off-site mechanical and electrical & Software/Hardware work. Especially during critical time, e.g. deployment period, able to work and response even after Service Operation hours and/or weekend and public holiday whenever required.
• Must be fast responding to support and attending to the case after call, email or instruction received.
• Able to explain the cause of certain problem arises and able to explain the reason of the solution applied either permanently or temporarily.
• Working closely with either internal technic...