IT - Technical Analyst II - 57168 (Toronto)

Job Summary

Duration: 6 months. Extension and Conversion possible: Possibility business needs and performance.

Work Location: % onsite, downtown Toronto.

Schedule: M-F, core business hours - 37.5 hours per week, 7.5 hours per day, 7:30am-6:00pm (candidates must be available to work within these hours, on rotational shifts). OT: Yes, dependent on workload, new projects, or people on PTO. Rotation: Yes. Candidates need to be able to work flexible schedules based on business forecast requirements (which are subject to change).

Description: A single point of contact for onsite technical support and general queries (including hardware, software, e‑Messaging, mobile devices, education on bank technology processes) for the Bank’s employees across all lines of business.

This business operates % onsite Mon‑Fri covering 7:30am‑6:00pm (on rotational shifts) in a team‑oriented workplace of about 30 front‑line support representatives across multiple locati...