Job Description

A leading service provider in Texas is looking for an IT Systems Support Analyst to enhance end-user experience and ensure system availability. Responsibilities include managing back-end systems, resolving help requests, and collaborating with Managed Service Providers. The ideal candidate will have over 4 years of experience in IT support, ideally hold a CompTIA A+ certification, and possess strong troubleshooting and analytical skills. The position requires effective multitasking abilities and an aptitude for customer service.
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