Job Description
Key Responsibilities:
- Collaborate with stakeholders to gather system requirements and translate them into functional specifications.
- Conduct system upgrades, patch management, and configuration changes with minimal business disruption.
- Support implementation and rollout of new applications and systems, including testing, training, and post-deployment support.
- Ensure data integrity, system integration, and application performance using APIs, ETL tools, and scripting.
- Provide Tier 2/3 support for escalated IT issues related to enterprise applications.
- Develop and maintain backend services, APIs, and integrations; contribute to frontend components where required.
- Participate in code reviews, testing, deployment, and CI/CD processes.
- Troubleshoot software defects and ensure secure, scalable, and high-performance solutions.
- Review current systems, interfaces, forms, and procedures to reduc...
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