Job Description

Job Title: IT Systems & Support Engineer
Location: Onsite – Lahore, Pakistan
Working Hours:

· Summer: 6:00 PM to 3:00 AM

· Winter: 7:00 PM to 4:00 AM

Salary: Up to PKR 70,000
Employment Type: Full-time
Department: IT Operations

About the Role

We are looking for an enthusiastic and eager-to-learn IT Systems & Support Engineer. This role involves providing technical support and assistance to our internal teams and US-based clients. It's a fantastic opportunity to develop your skills in IT support, system administration, and cloud-based tools.

Key Responsibilities

  • Provide first-level IT support for hardware, software, and network issues on Windows and macOS systems
  • Assist with user management and troubleshooting in Microsoft 365 (Outlook, OneDrive, Teams)
  • Support basic client-specific tools and remote desktop platforms
  • Help coordinate IT onboarding and offboarding processes, including account s...

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