IT System Engineer

Job Responsibilities

• Act as the main point of contact for support related to the system, providing timely troubleshooting and resolution of issues while collaborating closely with customer’s personnel.
• Proactively monitor all sites to ensure optimal system performance. Conduct regular preventive maintenance, system checks, updates, and backups to maintain system integrity and security, addressing potential issues before they impact operations.
• Manage and maintain IT infrastructure, ensuring reliability and performance through assessments and adjustments, as necessary.
• Integration Support: Assist with integration efforts by deploying new sites, planning installations, configuring hardware and software, and ensuring smooth implementation of the system.

Technical Skills Required

• Networking: Proficient in Cisco networking technologies (routing/switching). Understanding of network protocols like TCP/IP, DNS, DHCP, and VPN...