Job Description

IT Supporter

(m/f/d)

Freelance/Contracting project Basel City Start date: asap Reference number: /1

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Responsibilities

  • Provide 1st and 2nd level IT support to end users via phone, email, ticketing system, and on-site assistance
  • Manage user accounts and permissions in Active Directory and support various business applications, including ERP systems
  • Install, replace, and configure PCs, perform data migrations, and assist with larger hardware rollout projects
  • Troubleshoot hardware, software, and network-related issues to ensure smooth daily operations

    • Profile

  • Experience in IT Support, Helpdesk, or End User Support
  • Hands-on experience with ticketing systems, Active Directory, and Microsoft Office applications
  • Fluent in English and French with strong communication skills and a customer-oriented...

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