IT Support Technician

IT Support Technician

Company Description

Osprey Technologies, based in South Africa, is a leading Information Technology company dedicated to empowering individuals and organizations through innovative technology solutions. We offer a comprehensive range of IT services, including IT consulting, cybersecurity, cloud solutions, remote management, and managed services, tailored to meet the unique needs of businesses.

Role Description

We are seeking a skilled, proactive, and customer-focused IT Support Technician to provide first- and second-line technical support to end users both onsite and remotely. The successful candidate will be responsible for maintaining IT systems, troubleshooting technical issues, and ensuring a high level of service delivery to clients and internal stakeholders.

Key Responsibilities

• Provide first- and second-line technical support (onsite and remote) to users
• Support and maintain Windows 10 and Windows ...