Job Description
Roles & Responsibilities
Job Description
As an L2 IT Field Engineer, you will be responsible for delivering on-site technical support for a diverse range of IT infrastructure components, including desktops, laptops, servers, storage systems, and network equipment such as Cisco routers and switches. The role involves advanced troubleshooting, preventive maintenance, and hardware replacement to ensure the smooth and efficient operation of the IT environment. You will also support rack-and-stack activities to deploy, configure, and optimise server and networking equipment as per customer or project requirements.
Desktop And Laptop Support
Provide on-site technical assistance for desktops and laptops by diagnosing and resolving hardware and software issues.
Install, configure, and upgrade operating systems, drivers, and software applications.
Perform component-level replacements such as RAM, SSD/HDD, and other peripherals.
Server Maintenance
Carry out regular server...
Job Description
As an L2 IT Field Engineer, you will be responsible for delivering on-site technical support for a diverse range of IT infrastructure components, including desktops, laptops, servers, storage systems, and network equipment such as Cisco routers and switches. The role involves advanced troubleshooting, preventive maintenance, and hardware replacement to ensure the smooth and efficient operation of the IT environment. You will also support rack-and-stack activities to deploy, configure, and optimise server and networking equipment as per customer or project requirements.
Desktop And Laptop Support
Provide on-site technical assistance for desktops and laptops by diagnosing and resolving hardware and software issues.
Install, configure, and upgrade operating systems, drivers, and software applications.
Perform component-level replacements such as RAM, SSD/HDD, and other peripherals.
Server Maintenance
Carry out regular server...
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