Job Description

IT Support Operative (Level 1)
Daventry

strictly office based


£27K-£30K, depending on experience
Full time, temp to perm


PLEASE READ THE JOB ADVERT FULLY BEFORE APPYING


We need a new IT Support Operative for a call centre in Daventry.


You’ll be office based, taking inbound calls and either sorting the issue on the spot or raising a ticket to escalate to level 2/3.


Typical calls: password resets, account resets, printer issues, signature changes, device enrolment.


You’ll be working a CRM, a ticketing system and some basic remote desktop tools.


Monday-Friday, day shift, but there’s a rota so you’ll need to flex your start/finish times sometimes.


You MUST have:

  • Some service desk / IT level 1 support experience

  • CompTIA ideally

  • A basic grasp of Active Directory

    • Why bother applying:

  • £27K-£30K

    • ...

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