Job Description
IT Support Technician / 1st Line Helpdesk Evesham office based.. £25,000 - £27,000 per annum + Competitive Benefits, Monday - Friday, 9:00 - 5:00
Are you the person your friends and family call when their Wi-Fi drops or their laptop freezes? Whether you are a recent IT Graduate or a self-taught tech enthusiast looking for your first professional break, this IT Support Technician vacancy offers the perfect platform to launch your career. Or you may love IT and have been in a customer services role.
What You'll Be Doing
Forget being stuck on the phone all day. Our support is managed via email and face-to-face interaction. As our IT Support Assistant, you will be the hero on the ground:
* The First Contact: You will triage and resolve tech queries. Sometimes you will fix things remotely; other times you will head to a colleague's desk to solve the problem in person.
* Building the Tech: You will learn to build laptops from scratch, swap out hardware, and manage high-spe...
Are you the person your friends and family call when their Wi-Fi drops or their laptop freezes? Whether you are a recent IT Graduate or a self-taught tech enthusiast looking for your first professional break, this IT Support Technician vacancy offers the perfect platform to launch your career. Or you may love IT and have been in a customer services role.
What You'll Be Doing
Forget being stuck on the phone all day. Our support is managed via email and face-to-face interaction. As our IT Support Assistant, you will be the hero on the ground:
* The First Contact: You will triage and resolve tech queries. Sometimes you will fix things remotely; other times you will head to a colleague's desk to solve the problem in person.
* Building the Tech: You will learn to build laptops from scratch, swap out hardware, and manage high-spe...
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