IT Support Technician

Overview

We are seeking a proactive and customer-focused Local IT Support Technician to join our on-site team. In this key role, you will be the first point of contact for IT support, responsible for a range of tasks including managing starters and leavers, walk-up support, asset management, AV assistance, and tailored technical support. You will work closely with stakeholders and serve as the face of IT within the office.

This is a full-time, office-based position (Monday to Friday), operating on a rota basis: 8am–4pm, 9am–5pm, and 10am–6pm.

Please note that there would also be travel required to Dublin up to twice a month.

Responsibilities

• On-site technical assistance
• Be a local point of contact for the technical teams and provide remote hands as required.
• Assist with the installation of new or upgraded systems and applications. Participate in testing and troubleshooting as needed....