Job Description

Job#: 3033337

Job Description:

IT Support Technician

Location: Tukwila, Washington (Onsite)
Employment Type: Contract

Role Overview

We are seeking IT Support Technicians for a project focused on break/fix support in the Seattle/Renton area. This role involves providing IT service delivery, including IMAC, break/fix, and deskside support. Technicians will work in a dynamic environment, potentially in an IT Service Center or walking flight lines, to ensure operational stability and end-user satisfaction.

Key Responsibilities
  • Provide IT service delivery, including IMAC, break/fix, and deskside support.
  • Perform troubleshooting, parts replacement, system upgrades, and basic deployments on client assets.
  • Coordinate with end-users to set expectations and schedule services.
  • Identify and escalate potential issues that could adversely impact the end-user experience.
  • Work to meet all service level agreement...

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