IT Support Specialist

We are JAM CRM, an award-winning, game-changing, forward-thinking, CRM agency tucked away in trendy Liberty Village. We’re looking for an IT Support Specialist to join our team of over 150 1:1 communication experts who are dedicated to creating incredible work, making our clients proud, and smashing personal and professional goals along the way. With our creativity, outstanding culture, and cool technology we may just be the best kept marketing secret in Canada.

In this role, you'll be a key IT team member, providing helpdesk support and managing end‑user devices within JAM – a thriving CRM marketing agency with diverse environments including Windows, and macOS. You'll also be in a supporting role within the IT team for system administration tasks and projects.

Key Responsibilities

• Manage and maintain end‑user devices, including mobile device management (MDM) with JAMF and Intune, and monitor for vulnerabilities using vulnerability management tools...