IT Support Specialist

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

WSA is expanding its Global IT Service Desk and is seeking a skilled IT Support Specialist to deliver high-quality remote technical support across regions. This role is critical in ensuring operational continuity, improving resolution speed, and enhancing end-user experience as we strengthen global coverage, including US business hours.

You will be part of a 24x7 rotational shift team, supporting enterprise users in a multinational environment with centralized IT governance. If you are an experienced IT Support professional with strong Service Desk exposure, Active Directory administration skills, and a passion for delivering reliable end-user support in...