Job Description

Responsibilities

  • Provide technical support to employees for hardware, software, and network issues.
  • Install, configure, and maintain computers, servers, and other IT equipment.
  • Troubleshoot and resolve technical problems promptly to minimize downtime.
  • Monitor and maintain network security, backups, and system performance.
  • Assist in deploying new IT systems and software updates.
  • Document technical issues and solutions for future reference.
  • Collaborate with other departments to ensure IT needs are met.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • Proven experience in IT support or helpdesk roles.
  • Strong knowledge of Windows, macOS, and common software applications.
  • Familiarity with networking, servers, and cybersecurity principles.
  • Excellent problem-solving, com...

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